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Help Tips for Using iBistro

Click on the sub-headings below to jump down to that section of the document:

Introduction
Using the Library On-Line Card Catalog
My Account: Review Currently-Checked-Out Items, Renew, Place Holds
Resources on iBistro in Addition to the Card Catalog
Frequently-Asked Question
Glossary of Terms

Finding Items in the Library

 


Introduction

New and Improved Method for Searching the Library’s Collection--
The Fletcher Free Library card catalog has been replaced by an On-Line Catalog called iBistro.  “On-Line” refers to the fact that it is accessed by computers that are connected, through both a network within the Library, and the Internet outside the Library.  Now there are more options for finding Library materials, and more information is available:

  • Remote Access: The On-Line Catalog is accessible through a link on the FFL website (www.fletcherfree.org), so one can search the Library's holdings from any computer with internet access.
  • Enhanced Search Options:  Searching can be done by Author, Title, or Keywords.  "Power" searching will restrict the search in various ways, to a certain type of item such as DVDs, for example.
  • Links Within Records Provide More Search Options: After selecting an item from the search results list, clicking links on the Catalog Record tab will display new results lists.  For example, click on the Author’s name to see other items by that Author.
  • Expanded Item Descriptions: The records of some of the newer items in iBistro include plot summaries and reviews (these items have “A Look Inside” tab).
  • Find It Fast and Kids' Library for click-on-category searching.
  • Access to Catalogs from Other Vermont Libraries.
  • Reading Recommendations: Award-Winners, Best-Sellers, and the items most frequently borrowed.
  • Popular Internet Sites to explore (not available on the Library OPACs).
  • Help resource.

Access to Your Account, from Anywhere, Anytime--
In addition, iBistro is electronically linked to the Library's software that manages membership and borrowing, so every member can access their "Account" through iBistro.  The following activities are available:

  • Reviewing a list of currently checked-out items with their due dates.
  • Renewing currently checked-out items.
  • Placing holds on items that are checked out by another member, or are on order.
  • Viewing lists related to your recently-borrowed items.
  • Changing your PIN number.

To help members take full advantage of the services offered by iBistro, we have prepared the instructions below.  If you need more assistance, you can get on-line help by clicking on the Help icon on the light blue command bar, or call the Reference Desk at 802.865.7217.

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Using the Library’s On-Line Card Catalog

Opening iBistro’s Search Page

1.  Access the On-Line Catalog from any computer with internet access, including the On-line Public Access Catalog computers (OPACs) in the library:

  • From outside the Library:

  • Go to the Fletcher Free Library web site: www.fletcherfree.org

  • Click on the first link: ON-LINE CATALOG

  • From a Library OPAC:

  • Click on the Catalog link on the Desktop

A Basic Search

1.  Type your Search Term in the white box to the right of "Search for".  The Computer searches for your Search Term in the field corresponding to the Search Category you select below.  Tips:

  • If you aren’t sure how to spell a word, guess at the first few letters then type a dollar sign ($, shift-4).  This “wildcard” tells the computer to search for all words that start with the letters you typed, followed by any other letters.

  • When using the Title Search Category, if you aren’t sure of the exact title, guess at one word—your results list will include all items with Titles containing that word.

  •  Note that “not” is a Search Term operator, so omit typing it if it is part of a title.

  • When using the Author Search Category, the first name is not necessary, but can be included to narrow the search.

  • When using the Word or Phrase Search Category, the computer searches the entire Catalog Record for your Search Term.

  • Use this Search Category if you don’t know titles or authors, but want to find items about a certain person, place or thing.  Start with one word-- if the Item Search Results list is too long, narrow the search by adding words and searching again.

  • The Subject Search Category similar to the Word or Phrase Search Category, but may result in a shorter list that is more specific to the Search Term.

2.  Click on the Search Category that corresponds to your Search Term (the buttons are below the Search Term window):

  • Title

  • Author

  • Word or Phrase

  • Subject

  • Series

  • Periodical title

3.  If no item record containing information matching the Search Term is found, a Browse list of links related to the Search Term may be shown, and can be browsed using Next and Previous in the light blue Navigation Bar above the list.

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Using the Item Search Results List

1.  The number of items found is shown at the top of the list.

2.  If there are many items found, the Item Search Results list will use more than one page, and numbered links to the additional pages will appear at the top and bottom of the list.  Alternatively, pages can be browsed by clicking on Next and Previous in the light blue Navigation Bar above the Item Search Results list.

3.  The list shows brief information about each item:

  • The Call Number is at the upper left of each record.

  • Publication date is at the upper right of each record.

  • The availability and location of the item is at the bottom of each record.

4.  To see more information (where available) about each item, click Details to the left of the record.

  • The Details page lists links to related search lists and may show these tabs.  Click on the tab name to see the information on that tab (the selected tab name is blue on white, the others are white on blue):

  • Item Information

  • A Look Inside

  • Catalog Record

  • Click on any link in the box to the left of the tab area and in the Catalog Record tab to view related results lists.

  • The “Nearby Items on the Shelf” link can be useful when searching the non-fiction collection, because these items may be related to the one you are investigating.

  • Once the Details display has been chosen for one record, the Details of each item in the Search Results list can be viewed by clicking on Next and Previous in the light blue Navigation Bar above the record.  Go Back will show the Item Search Results list again.

5.  To create a list of records that can be printed or emailed, click Keep to the left of the record.  To view, print or email this list, click Kept in the light blue Navigation Bar. (Printing is not available from the Library’s OPACs.)

6.  To start a new search, click Search/Home above the light blue Navigation Bar.

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Other Ways of Searching

1.  Power, or Advanced Search

  • This is used to narrow a search by:

  • entering Search Terms in more than one Search Category

  • searching for only a chosen Type of item

  • searching in only a chosen Location in the Library

  • Click on “Power Search” below the Search Category buttons.

  • Type one or more Search Terms in the white boxes to the right of the Search Category boxes.

  • In addition, you may narrow the search by choosing a specific item Language, Type or Location:

  • Below the Search Category boxes and the “Search” button, Click on the down-arrow buttons to the right of the desired field, and select a subfield.  For Example: clicking on Caldecott Books will result in a Search Results list containing all the items in the Library’s collection that have won the Caldecott award.

  • You can choose the order of items in the Item Search Results list by clicking on the down-arrow button to the right of the last Search Limiter option: “Sort By”.

  • Hit the “Enter” key or click on the “Search” button.

2. Browse Search

  • Using this type of search will result in an alphabetical list of the collection, sorted by the chosen field.  This is a good way to find an author if you are not sure how to spell the name.

  • Click on “Power Search” below the Search Category buttons.

  • Click on BROWSE in the “Catalog Searches” box to the right of the white Search Term boxes.

  • Click in the white box to the right of “Browse on” and type a Search Term, even if it’s just the first few letters.

  • Click on the appropriate search field button below (for example, “Author” if you typed an author name).

  • The number to the right of the entries in the Browse Search Results list indicates the number of items that match that entry.

  • Click on the desired entry in the Browse Search Results list to see the Item Search Results list.

3.  Call Number Search

  • Using this type of search will result in a list of the collection, sorted by the call number.  As with Power, or Advanced Search, it can be limited to Type or Location.

  • Click on “Power Search” below the Search Category buttons.

  • Click on CALL NUMBER in the “Catalog Searches” box to the right of the white Search Term boxes.

  • Click in the white box to the right of “call number” and type the beginning of a call number.  Tips:

  • Typing “B A” (without the quotes) will bring you to the beginning of the list of Biographies of people whose last name begins with A.  (Instead of “B”, use “M” for mysteries, “F” for fiction)

  • Typing “COMPACT DISC” (without the quotes) will bring you to the beginning of the list of books on CD.  The non-fiction is listed first, ordered by call number, followed by the fiction, ordered by author.

  • Typing “DVD” (without the quotes) will bring you to the beginning of the list of videos on DVD.  The non-fiction is listed first, ordered by call number, followed by the fiction, ordered by the first 3 letters of the title.

  • Hit the “Enter” key or click on the “Search” button.

  • Your search can be limited to a Type and/or Location by clicking on the down-arrows to the right of the “Type” and “Location” field boxes and clicking on a selection from the drop-down menus.

  • First letters of call numbers

  • B: Biography

  • BASIC: Adult Basic Reading

  • ESL: English as a 2nd Language

  • F: Fiction

  • LARGE PRINT: Includes F, M, Non-F

  • M: Mystery

  • OVERSIZE: 2nd Floor

  • PERIODICAL: Magazines

  • R: Reference

  • Y=Youth, YP=Youth Picture Book, YE= Youth Early Reader, YA= Young Adult

  • See Dewey Decimal number list for Non-Fiction categories

  • Youth call numbers, detail

  • Y=Youth, YP=Youth Picture Book, YE = Youth Early Reader, YA = Young Adult

  • YP followed by holidays: Halloween, Jewish holiday, Valentines Day, Easter, Christmas, Kwanzaa, Thanksgiving

  • Award winners: Caldecott, Red Clover, Coretta Scott King, Newbery, Michael L. Printz

  • Fiction and Mystery Call Numbers, Note: If there are more than three authors of a Fiction or Mystery title with the same last name, the first words of the title serve as the call number.

4.  Find it Fast!

  • Click on this link in the dark blue area above the light blue Navigation Bar.

  • Without any typing, click on icons or pictures showing the topic of items you’d like to find.

5.  Kids’ Library

  • This works like Find it Fast!, only the Item Search Results list includes items from the Youth Library only.

  • Click on this link in the dark blue area above the light blue Navigation Bar.

  • Without any typing, click on icons or pictures showing the topic of items you’d like to find.

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Searching the Collections of other Vermont Libraries

1.  In the dark blue area above the light blue Navigation Bar, click “Knowledge Portal”.

2.  Click World Wide Web.

3.  Click either UVM Library Catalog or Vermont Department of Libraries

  • The UVM Library Catalog web site has a search window similar to iBistro, to the lower left of the home page.

  • Enter a Search Term in the white box.

  • Choose the Search Category you’d like to use by clicking the drop-down arrow.

  • Hit enter.

  • On the VT Dept. of Libraries Catalog home page, click on a link to any one of the regional libraries, then click Multiple Library Search at the top of the page.

  • Now you can choose the libraries whose catalogs you’d like to search by clicking in the check-boxes by their names.

  • Then enter a Search Term in the white box below, and click Keyword.

  • The results list will show the libraries that have items that fit your Search Term.  Click on a library to see a list of their items.

  • Each record will give brief information about the item and a link to that library’s database, if available, for more information, such as availability.

  • Click the Help link to the upper left of the screen for more usage details.

  • Note that My Account does not lead to a log-in to your Fletcher Free Library account.

  • Click here for the addresses and phone numbers of Vermont libraries: http://www.publiclibraries.com/vermont.htm

  • Click here for a list of Vermont Library web sites:

               http://www.librarysites.info/states/vt.htm

Understanding the Dewey Decimal System of Classification of Library Materials

Non-Fiction items are assigned Call Numbers based on their content.  Online Computer Library Center, Inc. briefly describes how these numbers are assigned, and gives the list of numbers with their corresponding categories:

http://www.oclc.org/dewey/resources/summaries/deweysummaries.pdf

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My Account: Review, Renew, Place Holds 

1.  Logging In to My Account from any computer, anywhere, with Internet access:

  • Go to the Fletcher Free Library web site: www.fletcherfree.org

  • Click on the first link on the Home page: ON-LINE CATALOG

  • In the white boxes at the upper right corner of the screen, enter the Barcode number and PIN from your Library Card (if you don’t know your PIN, bring your card to the Circulation Desk).

  • Click on the “Login to the e-Library OPAC” button.  The screen will refresh, but appear similar (without the Login area, and with the addition of “My Favorites”).

  • Now click “My Account”, below the Login button.

  • Note that the term “charge” refers to at item that you have borrowed (it does not refer to a fine).

2.  Review My Account:

  • Click on this link to see lists of:

  • All items you have currently borrowed (“Checkouts”)

  • All items you have placed On Hold (“Holds”)

  • Any fines that you owe (“Bills”)

3.  Renew My Materials:

  • Click on this link to renew some or all of the items currently borrowed.

  • Click on the radio button by either All or Selected.

  • If Selected is chosen, click in the check boxes by the items you want to renew.

  • Check Due Dates (“Due/Recalled”) in Review My Account to be sure all items were renewed.

  • Please note that even though Due/Recalled column in iBistro includes the time (23:59), the actual time due is the Library closing time on the Due Date.

  • If another patron has placed a hold on an item that you have currently checked out, you will not be able to renew.

4.  Placing a Hold:

  • After searching iBistro and finding the record of an item you would like to borrow, see the availability line at the bottom of the record—if it reads “No copies currently available”, or "material has been checked/charged out", you may place a hold on the item.

  • Click on the Details button of the record.

  • In the list of links to the left of the screen, click on “Place Hold”

  • If you are already logged in: In the next screen, ignore "Expiration Date" and click the "Place Hold" button.  A new screen will appear announcing “Hold placed”.  Click “OK”.

  • If you have not yet logged in: In the next screen, enter your 14-digit Library Card Barcode number and PIN (ignore "Alternate ID" and "Expiration Date").  Click the "Place Hold" button.  A new screen will appear announcing “Hold placed”.  Click “OK”.

  • Now check Review My Account to confirm that the hold has been placed.

  • The Circulation Desk staff will call you when the items you have placed holds on are available.

  • To remove a Hold, go to Review My Account, click in the check box to the left of the item you no longer want held for you, then click on the blue button below “Cancel selected holds”.

5.  User PIN change:

  • Click on this link to change your PIN to any other 4-digit number.

  • Note: “Alternate ID” is the phone number you gave when you got your Library card.

6.  My Favorite Authors & My Favorite Subjects:

  • If you would like to retain a list of the authors and subjects of the items you have borrowed, click on My Profile in the light blue Navigation Bar under Search/Home.

  • Click on the check-box by “I want all authors and subjects of items I check out to be counted automatically as My Favorites”.  (Note that the “Tell Me When” feature is not available.)

  • Click on Search/Home in the dark blue area above the light blue Navigation Bar.

  • Toward the lower right of the screen, the new list categories “My Favorite Authors” and “My Favorite Subjects” will be added as you check out new materials.  To see complete lists, click “MORE” below these lists.

  • Note that clicking on any author or subject link will not necessarily result in a complete list of items by that author or pertaining to that subject.  To see complete lists, click on the Details view of one record, click on the Catalog Record tab, and then click on the author or subject link there.

7.  Logging out

  • Click “Logout” in the light blue Navigation Bar.  Your account information is no longer available on the screen.

8.  Make sure to keep the Circulation staff up-to-date on changes in your phone number and email address if you have one, so that we can inform you of holds available!

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Other Resources on iBistro

These categories appear on the iBistro search page under the Search box:

Recommended Reading - Clicking on the links to the lists under this category will result in a list of the items that fit the link’s criteria.  If they are not in the Library’s collection, the Details link will be missing.  Clicking on MORE will show a longer list of both categories.

Best Sellers - Like Recommended Reading.

What Others are Reading - These are the authors, titles, and subjects most frequently borrowed from the Library over the last 3 months.

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Frequently-Asked Questions

How do I search for just a certain type of item (like Books on CD)?  Go to Power Search, and choose the item type under Type, and enter your Search Term(s) in the appropriate field(s).

Can I peruse the entire DVD collection on line?  Yes: Use Call Number search, type “DVD” (without the quotes).  This will bring you to the beginning of the list of videos on DVD.  The non-fiction is listed first, ordered by call number, followed by the fiction, ordered by the first 3 letters of the title.

Can I get book recommendations?  Yes!  Click on Search/Home in the dark blue area above the light blue Navigation Bar, then click on any of the links under the categories “Recommended Reading” or “Best Sellers”.  Also, If you’d like to read something by an author you’ve enjoyed in the past, jog your memory by logging in to your account and click on My Favorites to see the authors and subjects of items you’ve checked out.  In addition, go to the Database and Readers’ Advisory pages on our website to use on-line search engines.

Can the Library obtain a copy of an item not in its collection?  Maybe.  Ask at the Reference or Circulation Desk for an Interlibrary Loan or Request for Purchase form.  New items are not available via Interlibrary Loan.

To exclude Fiction from a search for Non-Fiction:  Use the Word or Phrase Search Category and type “not fiction” after your Search Term.

To Find a Music CD by a specific composer:  Use Power search, type the composer in the Word or Phrase or Author search box, and choose Type = Compact Disc Collection.

To Find New Books:  Use Power search, Type = New Books Youth, Adult Fiction, Adult Non-Fiction, Adult Mystery, or Adult Biography.

To see a list of the Magazine collection:  Use Call Number search using the Search Term “Periodical”.

To Find Books in German:  Use Power Search using Language = German, Type = Foreign Language Collection.

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Glossary of Terms

Call Number:  Numbers and letters found on the spine of the item to identify it in the catalog.

Catalog Record: Cataloging information about an item, found on the “Catalog Record” tab of the record’s “Details” link.

Charges or Checkouts:  A borrowed item (does not refer to a fine).

Cursor:  The blinking (so you can more easily locate it on the screen) vertical bar indicating where typed characters will appear.

Desktop:  The screen visible when all windows are either closed or minimized.

Field:  A place where the computer looks for specific information.

Hover:  Point to a link and pause; this often results in a screen tip popping up.

Icon:  A button with a picture on it which, when clicked, will perform an action described by the picture.

Item:  Anything (for example: book, video, or DVD) that is part of the Library’s collection.

Keyboard keys, some which provide an alternative to using the mouse: 

Arrow keys reposition the cursor when typing, and scroll bars with the mouse.

PageUp & PageDown scroll in large intervals.

Home & End move the cursor to the beginning & end of a line in one keystroke.

Backspace deletes the character to the left of the cursor.

Delete deletes the character to the right of the cursor.

Enter is sometimes an alternative to a click of the mouse.

Link: Text or pictures that, when clicked on, will open a new page or move to a new place on the currently-open page.  Links are usually a different color from text—in iBistro they are light blue.

Point:  Position the pointer on the screen, using the mouse or other “pointing device”.  When the pointer changes from an arrow to a hand with pointing finger, the pointer is positioned over a link, so if you click now, the linked page will open.

Radio button:  For making a selection between multiple choices, this white circle will have a black dot in it when clicked.  It’s similar to a check-box, but only one radio button can be selected at a time, whereas multiple checkboxes may be selected if desired.

Record:  Information about an item.

Reposition the mouse:  If positioning the pointer on the screen requires moving the mouse off the pad, pick up the mouse and place it back on the center of the pad.

Results List or Hitlist:  A list of items that fit the criteria of a search.

Screen Tip:  A description of what will happen if you click on the link the pointer is hovering over.

Scroll bar:  A vertical or horizontal section of the window with arrow buttons and a sliding bar for moving the contents of the window vertically and horizontally using the mouse.

Search Term or Search String:  A word or words typed into the Search Term box to tell the computer what items to show in the Search Results list.

Title Bar:  The horizontal section of a window displaying the name of the window contents followed by the name of the software the window is using.

Toolbar:  A horizontal section of a window displaying icons.

Windows:  A computer operating system in which each software program provides a window on the screen through which is a view into whatever the software provides (, a web site in Internet Explorer).

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Finding Items in the Library

Basement:

  • Community Room

  • Technical Services

  • Building Maintenance Office

  • Free Magazines and Books (when available)

  • Handicapped-Accessible Rest Room

1st Floor:

  • Circulation Desk

  • Main Reading Room

  • Reference Desk

  • Reference Collection (call number starts with “R”)

  • OPACs (On-line Public Access Catalog computers)

  • Computer Center (free Internet, Word and Excel access to the public!)

  • WiFi access (free to laptop users, courtesy of Adelphia!)

  • Books on CD and cassette, Videos on DVD and cassette, and Music CDs (call number starts with “COMPACT DISK”, “CASSETTE”, “DVD”, “VIDEO”, “COMPACT DISK”, respectively)

  • Magazines, Periodicals and Newspapers, Back Periodicals (call number may start with “PERIODICAL” or “NEWSPAPER”)

  • Youth Collection (in the Carnegie Building, the older part of the Library; call number starts with “Y”)

Mezzanine:

  • Fiction (call number starts with “F”)

  • Mystery (call number starts with “M”)

  • Biography (call number starts with “B”)

  • Small uncataloged paperbacks

2nd Floor:

  • Non-Fiction (call number starts with a number)

  • Literature (call number starts with a number)

  • Poetry (call number starts with a number)

  • Oversize (call number starts with “OVERSIZE”)

  • Large Print (call number starts with “LARGE PRINT”)

  • One OPAC (On-line Public Access Catalog computer)

  • Young Adult Collection (call number starts with “YA”)

  • Paul Post Memorial Reading Area (please reserve this area for Teen, or Young Adult use only)

  • English as a Second Language Collection (call number starts with “ESL”)

  • Administrative Offices

  • Fletcher and Pickering Rooms (in the Carnegie Building, the older part of the Library)

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